Frequently asked questions

What do I do if have lost or forgotten my password?

If you have lost or forgotten your password, or see the "Invalid login or password" message when trying to log in to your account, there are two possible solutions:

  • Make sure you enter your full login name correctly.
  •  

  • Submit a new password request. Please use the Email to IFC Markets webform: select "New password request" webform topic and follow the instructions..

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